Sales Support Administrator

Sales · North Sydney, New South Wales
Department Sales
Employment Type Permanent Full Time
Minimum Experience Entry-level

About NetStrategy

Operating nationally since 1987, NetStrategy is an accomplished provider of consultancy, integration, and managed services, working with various verticals in Education, Government, Corporate and Non-for-Profit. NetStrategy has combined a proficiency in innovative technology and maintains extensive product knowledge to deliver impactful outcomes.

Our proven partnerships with technology leaders enable us to offer best of breed solutions, maintenance, and continuity in current infrastructure.

Our people are crucial to our operation and we consistently seek passionate, competent, and driven staff that want to accelerate their career within a proven industry leader. As a value driven organisation we encourage personal / professional growth and strive to be always an employer of choice.

About the Team

We seeking a Sales Support Administrator who will be responsible for working closely with and supporting the Sales Executives and Inside Sales team. The right candidate is an independent thinker, adept at building strong relationships internally and gaining credibility as a trusted resource. You are thoughtful and engage in getting to know and understand the Sales Executive’s role, as well as the client’s we support. This is the perfect position for a candidate who is interested pursuing a sales career. You will get to learn our Corporate business inside and out from the ground up.

About the Role


 As the Sales Support Administrator, reporting to the Sales Director, you will:

  • Demonstrate excellent customer services and professionalism while maintaining in-house accounts and follow up with customers
  • Responsible for inside sales, customer service, and communication
  • Self train and partake in scheduled IT product training to better your knowledge
  • Liaise with management team members, Account Executives, Sales Executives, Sales Operations, Product team members and other constituents across our business to ensure accurate reporting in our CRM
  • Be responsible for general customer follow up as well as following up/closing opportunities
  • Liaise with Vendors/Suppliers to obtain pricing for opportunities
  • Assist Sales team with all reporting, quoting and organizational needs to ensure they can perform their job duties to the best of their abilities


Why NetStrategy? 


We believe the technology industry consciously puts profit ahead of customer choice, often delivering inappropriate solutions.


We challenge the status quo and strive to provide our customers with fiercely independent advice and a choice of innovative best of breed solutions.


We rise to the challenge to do what is right by delivering solutions that best help customers achieve their mission.


See what our staff have to say about working at NetStrategy:


Our Values

  • Independent, innovative and creative
  • Fanatical approach to quality
  • Stronger together
  • Humble & Community Minded
  • Outcome Focused
  • Empathetic

More than just a role, NetStrategy provide you with a career path.


The successful applicant will demonstrate the following skills:


  • 1-2 years experience in sales or sales support/administration.
  • Strong interpersonal and communication skills, including oral and written
  • Demonstrated initiative and ability to organize with the ability to prioritise a diverse workload in a busy environment
  • Strong attention to detail, accuracy, dependability and responsiveness
  • Self-motivated with the ability to work independently and as part of a team in a high energy, fast-paced environment
  • An ability to establish rapport, maintain, and build relationships with team members, vendors/suppliers and some.
  • Basic IT knowledge, ability to learn and grow knowledge both in Sales and product knowledge
  • Experience or familiarity with Connectwise, Connectwise Sell and HubSpot would be an advantage.

To join the NetStrategy team you need the following characteristics:


  • Ability to adjust priorities and tasks based on sales team/customer needs and management direction.
  • Manage time effectively, meet deadlines and achieve established goals and objectives
  • Strong attention to detail, accuracy, dependability and responsiveness
  • Maintain knowledge of technologies and seeks out personal training to develop skills.


Note: Applications open to those with full Australian Work Rights. Only shortlisted candidates will be contacted. No recruiters please.

Thank You

Your application was submitted successfully.

  • Location
    North Sydney, New South Wales
  • Department
  • Employment Type
    Permanent Full Time
  • Minimum Experience